Privacy Policy

All Play Sports ("we", "us", "our") operates this website and provides custom cricket jerseys, football jerseys, festival jerseys, team uniforms, and corporate/NGO wear. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you request a quote, place an order, or contact us, we may collect:

• Your name, phone number, and email address
• Delivery address and city
• Order details — sport, design preferences, logo/artwork you share, quantity, and sizing
• Payment confirmation details (we do not store full card or bank details — these are handled securely by our payment partners)
• Messages you send us via the website form, WhatsApp, email, or phone

2. How We Use Your Information

We use the information you provide to:

• Prepare quotes, design mockups, and process your order
• Communicate with you about your order via phone, email, or WhatsApp
• Arrange delivery through our courier and logistics partners
• Improve our products, website, and customer experience
• Send updates about new collections or offers, only if you have agreed to receive them

3. Sharing of Information

We do not sell your personal information. We share information only with trusted partners who help us run our business, including:

• Payment gateway providers, to process payments securely
• Courier and logistics partners, to deliver your order
• Our production and printing partners, solely to manufacture your custom jerseys

We may also disclose information if required by law or to protect our legal rights.

4. Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work as intended.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, including order history, warranty/support, and legal or accounting requirements.

7. Your Rights

You can ask us to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information, subject to any legal or order-related record-keeping requirements
• Opt out of promotional messages at any time

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website and services are intended for use by adults placing orders on behalf of themselves, their team, or their organisation. We do not knowingly collect personal information directly from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

• Phone: +91 00000 00000
• Email: hello@allplaysports.in
• Address: Your City, India